When a lead offer text doesn't have a property address listed with it

"Hi, my name is (agent name), and I’m a local real estate agent right here in (city). I understand that you inquired on a property on www.movoto.com. The property information hasn't come through quite yet. Were you looking to take a tour of a property?"

(If 'yes')

"Great! Can you share with me the information on the property you were looking to tour?"

(If 'no, we're not looking to tour a property; we are just getting started in looking at properties and had some questions')

"Great! How can I help answer your questions? When would be a good time for us to meet, talk about your questions and go over the property information?"